Return policy

Order Cancellation
You may cancel your order anytime before production begins or your item ships. Once cancelled, we will process a full refund immediately. Please note that orders that have already been shipped cannot be cancelled.

Returns
We accept returns within 14 days of delivery. To qualify for a return, your item must be:

• Unused and in original condition

• In original packaging with all tags attached

• Accompanied by proof of purchase

• Not sent directly to the manufacturer

Shipping & Fees
We believe in fair returns - you're only responsible for the initial shipping cost. We cover return shipping, and there are never any restocking fees.

Refund Process
Here's our straightforward refund process:

1. We receive and inspect your return (within 3-5 business days)

2. We email you a confirmation of receipt

3. We notify you of your refund status

4. Approved refunds are processed to your original payment method

Most refunds appear in your account within 7-10 business days after approval.

Missing Refund?
If your refund hasn't arrived:

• Double-check your bank statement

• Contact your credit card company

• Check with your bank

Payment processing can sometimes cause delays. If you've tried all these steps and still don't see your refund, contact our support team.

Start Your Return
To begin a return or get our return address:
Email: feedback@dantlessco.com
Response Time: Within 24 hours on business days

Pro Tip: We recommend using tracked shipping for returns and keeping your receipt until the process is complete.